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Meet Our Team at Mercedes-Benz of North Olmsted

Management

  • Matt Youssef

    Matt Youssef

    General Manager / Regional Vice President - Cleveland

    (440) 716-2700
    Email Me More info
    Matt Youssef

    Matt Youssef

    General Manager / Regional Vice President - Cleveland

    As a General Manager with over 11 years of experience with Mercedes-Benz, Matt plays a major role in creating life-long positive memories through his commitment to world-class service.

    Since joining Mercedes-Benz of North Olmsted in 2008, he has helped in achieving the Best of The Best award 12 times.
    Land of the Pharaohs native, Matt now lives in Westlake and is a father of three, Hannah, Jenna and Adam. Outside of the office he enjoys cheering on the Cleveland Cavaliers and watching Barcelona fútbol games.

  • Doug Horner

    Doug Horner

    General Sales Manager - New

    (440) 716-2700
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    Doug Horner

    Doug Horner

    General Sales Manager - New

  • Mike Ryba

    Mike Ryba

    General Sales Manager-Pre-owned

    (440) 716-2700
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    Mike Ryba

    Mike Ryba

    General Sales Manager-Pre-owned

  • Ryan Cavanaugh

    Ryan Cavanaugh

    New Car Sales Manager

    (440) 716-2700
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    Ryan Cavanaugh

    Ryan Cavanaugh

    New Car Sales Manager

  • Adam Essa

    Adam Essa

    Pre-Owned Sales Manager

    (440) 716-2700
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    Adam Essa

    Adam Essa

    Pre-Owned Sales Manager

Finance

  • Andrew Conner

    Andrew Conner

    Business Manager-New

    (440) 716-2700
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    Andrew Conner

    Andrew Conner

    Business Manager-New

  • Joe Wisniewski

    Joe Wisniewski

    Business Manager-New

    (440) 716-2700
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    Joe Wisniewski

    Joe Wisniewski

    Business Manager-New

  • Steven Aylward

    Steven Aylward

    Business Manager-Pre-owned

    (440) 716-2700
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    Steven Aylward

    Steven Aylward

    Business Manager-Pre-owned

New Sales

  • Colin Cunningham

    Colin Cunningham

    Senior Brand Consultant-New

    (440) 716-2700
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    Colin Cunningham

    Colin Cunningham

    Senior Brand Consultant-New

  • Barry Sisler

    Barry Sisler

    Senior Brand Consultant

    (440) 716-2700
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    Barry Sisler

    Barry Sisler

    Senior Brand Consultant

  • Natalie Ippolito

    Natalie Ippolito

    Brand Consultant-New

    (440) 716-2700
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    Natalie Ippolito

    Natalie Ippolito

    Brand Consultant-New

  • Lorena Hetruc

    Lorena Hetruc

    Brand Consultant

    (440) 716-2700
    Email Me More info
    Lorena Hetruc

    Lorena Hetruc

    Brand Consultant

  • Brian Back

    Brian Back

    Brand Consultant

    (440) 716-2700
    Email Me More info
    Brian Back

    Brian Back

    Brand Consultant

  • Matt  Paradis

    Matt Paradis

    Commercial Brand Consultant

    (440) 716-2700
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    Matt  Paradis

    Matt Paradis

    Commercial Brand Consultant

Pre-Owned Sales

  • Don LaPorte

    Don LaPorte

    Senior Brand Consultant-Pre-owned

    (440) 716-2700
    Email Me More info
    Don LaPorte

    Don LaPorte

    Senior Brand Consultant-Pre-owned

  • Amra Covic

    Amra Covic

    Brand Consultant-Pre-owned

    (440) 716-2700
    Email Me
    Amra Covic

    Amra Covic

    Brand Consultant-Pre-owned

  • Genti Ukshini

    Genti Ukshini

    Brand Consultant-Pre-owned

    (440) 716-2700
    Email Me More info
    Genti Ukshini

    Genti Ukshini

    Brand Consultant-Pre-owned

  • Aaron Kloss

    Aaron Kloss

    Brand Consultant-Pre-owned

    (440) 716-2700
    Email Me
    Aaron Kloss

    Aaron Kloss

    Brand Consultant-Pre-owned

  • Adam Okarma

    Adam Okarma

    Brand Consultant-Pre-Owned

    (440) 716-2700
    Email Me
    Adam Okarma

    Adam Okarma

    Brand Consultant-Pre-Owned

  • Wael Dalgan

    Wael Dalgan

    Brand Consultant-Pre-owned

    (440) 716-2700
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    Wael Dalgan

    Wael Dalgan

    Brand Consultant-Pre-owned

Service

  • Cody Shimell

    Cody Shimell

    Service Manager

    (440) 716-2700
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    Cody Shimell

    Cody Shimell

    Service Manager

  • Bryant Reinking

    Bryant Reinking

    Assistant Service Manager, CPO

    (440) 716-2700
    Email Me
    Bryant Reinking

    Bryant Reinking

    Assistant Service Manager, CPO

  • Jeremy Zenk

    Jeremy Zenk

    Shop Foreman

    (440) 716-2700
    Email Me
    Jeremy Zenk

    Jeremy Zenk

    Shop Foreman

  • Stacey Narovec

    Stacey Narovec

    Service Advisor

    (440) 716-2700
    Email Me
    Stacey Narovec

    Stacey Narovec

    Service Advisor

  • Sean Cinalli

    Sean Cinalli

    Service Advisor

    (440) 716-2700
    Email Me
    Sean Cinalli

    Sean Cinalli

    Service Advisor

  • Anthony Esposito

    Anthony Esposito

    Service Advisor

    (440) 716-2700
    Email Me
    Anthony Esposito

    Anthony Esposito

    Service Advisor

  • Brenda Godown

    Brenda Godown

    Service Advisor

    (440) 716-2700
    Email Me
    Brenda Godown

    Brenda Godown

    Service Advisor

  • Kevin Wagner

    Kevin Wagner

    Service Advisor

    (440) 716-2700
    Email Me
    Kevin Wagner

    Kevin Wagner

    Service Advisor

Product Specialist

  • Makayla Martin

    Makayla Martin

    Product Specialist

    (440) 716-2700
    Email Me
    Makayla Martin

    Makayla Martin

    Product Specialist

  • Destiny Smith

    Destiny Smith

    Product Specialist

    (440) 716-2700
    Email Me
    Destiny Smith

    Destiny Smith

    Product Specialist

Internet Sales

  • Elizabeth Bray

    Elizabeth Bray

    Internet Sales

    (440) 716-2700
    Email Me
    Elizabeth Bray

    Elizabeth Bray

    Internet Sales

  • Amber Albright

    Amber Albright

    Internet Sales

    (440) 716-2700
    Email Me
    Amber Albright

    Amber Albright

    Internet Sales

  • Angela Bradley

    Angela Bradley

    Internet Sales

    (440) 716-2700
    Email Me
    Angela Bradley

    Angela Bradley

    Internet Sales

  • Amy Souders

    Amy Souders

    Internet Sales

    (440) 716-2700
    Email Me
    Amy Souders

    Amy Souders

    Internet Sales

  • Catie Kopycinski

    Catie Kopycinski

    Internet Sales

    (440) 716-2700
    Email Me
    Catie Kopycinski

    Catie Kopycinski

    Internet Sales

Business Development Center

  • Devon  Nelson

    Devon Nelson

    Business Development Consultant

    (440) 716-2700
    Email Me
    Devon  Nelson

    Devon Nelson

    Business Development Consultant

  • Stephen Abbuhl

    Stephen Abbuhl

    Business Development Consultant

    (440) 716-2700
    Email Me
    Stephen Abbuhl

    Stephen Abbuhl

    Business Development Consultant

  • Malik Dillard

    Malik Dillard

    Business Development Consultant

    (440) 716-2700
    Email Me
    Malik Dillard

    Malik Dillard

    Business Development Consultant

Corporate Team

  • Terry Rafih

    Terry Rafih

    Chairman & CEO

    (519) 979-1900
    More info
    Terry Rafih

    Terry Rafih

    Chairman & CEO

    Hello, I am Terry Rafih.

    I have been in the automotive industry since 1985. I am quite proud of my many accomplishments, as well as my team of truly dedicated, trained professionals. We are ready to assist each and every client with nothing short of excellent customer service at all times. The automotive industry is not only my business, but also my passion. I am married and have four children. I work “EIGHT DAYS A WEEK,” in order to maintain customer satisfaction beyond your expectations. I invite you to come see for yourself. If you would like to know more about me you may also browse my “RAFIH STYLE” magazine, which is available online.

    “IF YOU’RE SATISFIED, TELL OTHERS… IF NOT, CALL TERRY RAFIH!”

  • Munawwar Ali

    Munawwar Ali

    President

    (519) 979-1900
    Email Me
    Munawwar Ali

    Munawwar Ali

    President

  • Zeyad Rafih

    Zeyad Rafih

    Group Vice President

    (519) 979-1900
    Email Me
    Zeyad Rafih

    Zeyad Rafih

    Group Vice President

  • Hamoody Rafih

    Hamoody Rafih

    Group Vice President

    (519) 254-0538
    Email Me
    Hamoody Rafih

    Hamoody Rafih

    Group Vice President

Mercedes-Benz of North Olmsted 41.4103091, -81.9371326.