Saved Vehicles

Meet Our Team at Mercedes-Benz of North Olmsted

Management

Matt Youssef

VP of Operations

(440) 716-2700
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Matt Youssef

VP of Operations

As a General Manager with over 11 years of experience with Mercedes-Benz, Matt plays a major role in creating life-long positive memories through his commitment to world-class service.

Since joining Mercedes-Benz of North Olmsted in 2008, he has helped in achieving the Best of The Best award 12 times.
Land of the Pharaohs native, Matt now lives in Westlake and is a father of three, Hannah, Jenna and Adam. Outside of the office he enjoys cheering on the Cleveland Cavaliers and watching Barcelona fútbol games.
Doug Horner

General Sales Manager - New

(440) 716-2700
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Doug Horner

General Sales Manager - New
Ryan Cavanaugh

New Car Sales Manager

(440) 716-2700
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Ryan Cavanaugh

New Car Sales Manager
Adam Essa

Pre-Owned Sales Manager

(440) 716-2700
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Adam Essa

Pre-Owned Sales Manager
Ryan Frick

Service Director

(440) 716-2700
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Ryan Frick

Service Director
Mike Ryba

General Sales Manager-Used

(440) 716-2700
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Mike Ryba

General Sales Manager-Used

Finance

Andrew Conner

Business Manager

(440) 716-2700
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Andrew Conner

Business Manager

https://youtu.be/BcS23DUewC8
Steven Aylward

Business Manager

4407162700
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Steven Aylward

Business Manager

New Sales

Colin Cunningham

Brand Consultant

(440) 716-2700
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Colin Cunningham

Brand Consultant
Lorena Hetruc

Brand Consultant

440-716-2700
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Lorena Hetruc

Brand Consultant
Barry Sisler

Brand Consultant

(440) 716-2700
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Barry Sisler

Brand Consultant

https://youtu.be/WU96zcFKfko
Joe Wisniewski

Brand Consultant

(440) 716-2700
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Joe Wisniewski

Brand Consultant
Amy Souders

Brand Consultant

(440) 716-2700
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Amy Souders

Brand Consultant
Matt Paradis

Commercial Brand Consultant

4407162700
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Matt Paradis

Commercial Brand Consultant

Pre-Owned Sales

Max Kovacs

Brand Consultant

4407162700
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Max Kovacs

Brand Consultant
Cassidy Pristov

Brand Consultant

4407162700
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Cassidy Pristov

Brand Consultant
Amra Covic

Brand Consultant

4407162700
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Amra Covic

Brand Consultant
Genti Ukshini

Brand Consultant

4407162700
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Genti Ukshini

Brand Consultant
Matt Martin

Brand Consultant

(440) 716-2700
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Matt Martin

Brand Consultant
Don LaPorte

Brand Consultant

(440) 716-2700
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Don LaPorte

Brand Consultant

Service

Bryant Reinking

Assistant Service Manager, CPO

(440) 716-2700
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Bryant Reinking

Assistant Service Manager, CPO
Stacey Narovec

Service Advisor

(440) 716-2700
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Stacey Narovec

Service Advisor
Sean Cinalli

Service Advisor

(440) 716-2700
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Sean Cinalli

Service Advisor
Anthony Esposito

Service Advisor

(440) 716-2700
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Anthony Esposito

Service Advisor
Cody Shimell

Service Advisor

(440) 716-2700
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Cody Shimell

Service Advisor
Brenda Godown

Service Advisor

(440) 716-2700

Brenda Godown

Service Advisor
Kevin Wagner

Service Advisor

440716270
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Kevin Wagner

Service Advisor
Hailey Cantrell

Fleet Manager

(440) 716-2700

Hailey Cantrell

Fleet Manager
Jeremy Zenk

Shop Foreman

(440) 716-2700

Jeremy Zenk

Shop Foreman
Bill Allsopp

Master Certified Technician

(440) 716-2700

Bill Allsopp

Master Certified Technician
Sean Clark

Master Certified Technician

(440) 716-2700

Sean Clark

Master Certified Technician
Nate Conner

Master Certified Technician

(440) 716-2700

Nate Conner

Master Certified Technician
Aaron Gower

Master Certified Technician

(440) 716-2700

Aaron Gower

Master Certified Technician
Burim Qazimi

Master Certified Technician

(440) 716-2700

Burim Qazimi

Master Certified Technician
Dale Wallis

Master Certified Technician

(440) 716-2700

Dale Wallis

Master Certified Technician
Tim Zielinski

Master Certified Technician

(440) 716-2700

Tim Zielinski

Master Certified Technician
Tyler Glascoe

Star Certified Technician

(440) 716-2700

Tyler Glascoe

Star Certified Technician
James Hebb

Star Certified Technician

(440) 716-2700

James Hebb

Star Certified Technician
Allen Zakel

Star Certified Technician

(440) 716-2700

Allen Zakel

Star Certified Technician
Logan Gedeon

Certified Technician

(440) 716-2700

Logan Gedeon

Certified Technician
Patrick Hebb

Express Service Technician

(440) 716-2700

Patrick Hebb

Express Service Technician
Kylor Shook

Express Service Technician

(440) 716-2700

Kylor Shook

Express Service Technician
Cody Smith

Master Certified Technician

(440) 716-2700

Cody Smith

Master Certified Technician
Kyle Rhinerson

Certified Technician

(440) 716-2700

Kyle Rhinerson

Certified Technician
Shawn Rusnak

Certified Technician

(440) 716-2700

Shawn Rusnak

Certified Technician
Rathey Herbawi

Sprinter Certified Technician

(440) 716-2700

Rathey Herbawi

Sprinter Certified Technician
Zoe Cyngier

Express Tech

(440) 716-2700
More info

Zoe Cyngier

Express Tech

Parts

Terry Deliman

Parts Advisor

(440) 716-2700
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Terry Deliman

Parts Advisor
Chris King

Parts Advisor

(440) 716-2700
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Chris King

Parts Advisor
Mike Renevitz

Parts Advisor

(440) 716-2700
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Mike Renevitz

Parts Advisor
Brian Wessel

Parts Advisor

(440) 716-2700
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Brian Wessel

Parts Advisor

Product Specialist

Michaella Angelo

Product Specialist

4407162700
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Michaella Angelo

Product Specialist
Max Schmittle

Product Specialist

4407162700
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Max Schmittle

Product Specialist
Samantha Behringer

Product Specialist

(440) 716-2700
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Samantha Behringer

Product Specialist

Internet Sales

Julia Twardzik

Internet Sales

4407162700
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Julia Twardzik

Internet Sales
Natalie Ippolito

Internet Sales

(440) 716 2700
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Natalie Ippolito

Internet Sales
Breanna Schwark

Internet Sales

(440) 716-2700
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Breanna Schwark

Internet Sales

Business Development Center

Devon Nelson

Business Development Consultant

(440) 716-2700
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Devon Nelson

Business Development Consultant
Laura Harrison

Service Development Consultant

(440) 716-2700
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Laura Harrison

Service Development Consultant

Client Liaison

Sara Wheeler

Client Liaison

(440) 716-2700

Sara Wheeler

Client Liaison
Jeanette Klucar

Client Liaison

(440) 716-2700
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Jeanette Klucar

Client Liaison
Makayla Martin

Client Liaison

440) 716-2700
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Makayla Martin

Client Liaison

Corporate Team

Terry Rafih

Chairman & CEO

(519) 979-1900
More info

Terry Rafih

Chairman & CEO

Hello, I am Terry Rafih.

I have been in the automotive industry since 1985. I am quite proud of my many accomplishments, as well as my team of truly dedicated, trained professionals. We are ready to assist each and every client with nothing short of excellent customer service at all times. The automotive industry is not only my business, but also my passion. I am married and have four children. I work “EIGHT DAYS A WEEK,” in order to maintain customer satisfaction beyond your expectations. I invite you to come see for yourself. If you would like to know more about me you may also browse my “RAFIH STYLE” magazine, which is available online.

“IF YOU’RE SATISFIED, TELL OTHERS… IF NOT, CALL TERRY RAFIH!”
Munawwar Ali

President

(519) 979-1900
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Munawwar Ali

President
Zeyad Rafih

VP of Fixed Operations

(519) 979-1900
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Zeyad Rafih

VP of Fixed Operations
Hamoody Rafih

VP of Sales

(519) 254-4303
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Hamoody Rafih

VP of Sales
Dilpreet Singh

Director of Marketing

(440) 716-2700
Email Me

Dilpreet Singh

Director of Marketing

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Schedule

Contact Us

(833) 969-0624

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28450 Lorain Rd • North Olmsted, OH 44070

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Today's Hours:

Open Today! Sales: 9am-7pm

Open Today! Service: 8am-6pm

Mercedes-Benz of North Olmsted 41.4103091, -81.9371326.