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Meet Our Team at Mercedes-Benz of North Olmsted

Management

Matt Youssef

General Manager / Regional Vice President - Cleveland

(440) 716-2700
Email Me More info

Matt Youssef

General Manager / Regional Vice President - Cleveland

As a General Manager with over 11 years of experience with Mercedes-Benz, Matt plays a major role in creating life-long positive memories through his commitment to world-class service.

Since joining Mercedes-Benz of North Olmsted in 2008, he has helped in achieving the Best of The Best award 12 times.
Land of the Pharaohs native, Matt now lives in Westlake and is a father of three, Hannah, Jenna and Adam. Outside of the office he enjoys cheering on the Cleveland Cavaliers and watching Barcelona fútbol games.
Doug Horner

General Sales Manager - New

(440) 716-2700
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Doug Horner

General Sales Manager - New
Ryan Cavanaugh

New Car Sales Manager

(440) 716-2700
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Ryan Cavanaugh

New Car Sales Manager
Mike Ryba

General Sales Manager-Used

(440) 716-2700
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Mike Ryba

General Sales Manager-Used
Adam Essa

Pre-Owned Sales Manager

(440) 716-2700
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Adam Essa

Pre-Owned Sales Manager

Finance

Andrew Conner

Business Manager-New

(440) 716-2700
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Andrew Conner

Business Manager-New
Steven Aylward

Business Manager-Used

4407162700
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Steven Aylward

Business Manager-Used
Joe Wisniewski

Business Manager-New

(440) 716-2700
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Joe Wisniewski

Business Manager-New

New Sales

Colin Cunningham

Senior Brand Consultant-New

(440) 716-2700
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Colin Cunningham

Senior Brand Consultant-New
Natalie Ippolito

Brand Consultant-New

(440) 716 2700
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Natalie Ippolito

Brand Consultant-New
Barry Sisler

Brand Consultant-New

(440) 716-2700
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Barry Sisler

Brand Consultant-New
Brian Back

Brand Consultant

4407162700
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Brian Back

Brand Consultant
Matt Paradis

Commercial Brand Consultant

4407162700
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Matt Paradis

Commercial Brand Consultant

Pre-Owned Sales

Amra Covic

Brand Consultant-Used

4407162700
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Amra Covic

Brand Consultant-Used
Genti Ukshini

Brand Consultant-Used

4407162700
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Genti Ukshini

Brand Consultant-Used
Don LaPorte

Brand Consultant-Used

(440) 716-2700
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Don LaPorte

Brand Consultant-Used
Wael Dalgan

Brand Consultant-Used

44071624700
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Wael Dalgan

Brand Consultant-Used

Service

Ryan Frick

Service Director

(440) 716-2700
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Ryan Frick

Service Director
Cody Shimell

Service Assistant Manager

(440) 716-2700
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Cody Shimell

Service Assistant Manager
Bryant Reinking

Assistant Service Manager, CPO

(440) 716-2700
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Bryant Reinking

Assistant Service Manager, CPO
Jeremy Zenk

Shop Foreman

(440) 716-2700

Jeremy Zenk

Shop Foreman
Stacey Narovec

Service Advisor

(440) 716-2700
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Stacey Narovec

Service Advisor
Sean Cinalli

Service Advisor

(440) 716-2700
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Sean Cinalli

Service Advisor
Anthony Esposito

Service Advisor

(440) 716-2700
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Anthony Esposito

Service Advisor
Brenda Godown

Service Advisor

(440) 716-2700

Brenda Godown

Service Advisor
Kevin Wagner

Service Advisor

440716270
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Kevin Wagner

Service Advisor

Product Specialist

Destiny Smith

Product Specialist

4407162700
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Destiny Smith

Product Specialist
Aaron Kloss

Product Specialist

4407162700
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Aaron Kloss

Product Specialist

Internet Sales

Angela Bradley

Internet Sales Consultant

4407162700
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Angela Bradley

Internet Sales Consultant
Julia Twardzik

Internet Sales Manager

4407162700
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Julia Twardzik

Internet Sales Manager
Lorena Hetruc

Internet Sales

440-716-2700
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Lorena Hetruc

Internet Sales
Amy Souders

Internet Sales

(440) 716-2700
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Amy Souders

Internet Sales
Eric Colombo

Internet Sales

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Eric Colombo

Internet Sales
Anna Ivanytsky

Internet Sales

4407162700
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Anna Ivanytsky

Internet Sales
Catie Kopycinski

Internet Sales

4407162700
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Catie Kopycinski

Internet Sales

Business Development Center

Devon Nelson

Business Development Consultant

(440) 716-2700
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Devon Nelson

Business Development Consultant
Stephen Abbuhl

Business Development Consultant

4407162700
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Stephen Abbuhl

Business Development Consultant
Malik Dillard

Business Development Consultant

4407162700
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Malik Dillard

Business Development Consultant
Laura Harrison

Service Development Consultant

(440) 716-2700
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Laura Harrison

Service Development Consultant

Corporate Team

Terry Rafih

Chairman & CEO

(519) 979-1900
More info

Terry Rafih

Chairman & CEO

Hello, I am Terry Rafih.

I have been in the automotive industry since 1985. I am quite proud of my many accomplishments, as well as my team of truly dedicated, trained professionals. We are ready to assist each and every client with nothing short of excellent customer service at all times. The automotive industry is not only my business, but also my passion. I am married and have four children. I work “EIGHT DAYS A WEEK,” in order to maintain customer satisfaction beyond your expectations. I invite you to come see for yourself. If you would like to know more about me you may also browse my “RAFIH STYLE” magazine, which is available online.

“IF YOU’RE SATISFIED, TELL OTHERS… IF NOT, CALL TERRY RAFIH!”
Munawwar Ali

President

(519) 979-1900
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Munawwar Ali

President
Zeyad Rafih

Group Vice President

(519) 979-1900
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Zeyad Rafih

Group Vice President
Hamoody Rafih

Group Vice President

519-254-0538
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Hamoody Rafih

Group Vice President
Dilpreet Singh

Director of Marketing

(905) 459-1810
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Dilpreet Singh

Director of Marketing

Mercedes-Benz of North Olmsted 41.4103091, -81.9371326.