Meet Our Team at Mercedes-Benz of North Olmsted

Management

Matt Youssef

Regional Vice President - Cleveland

(440) 716-2700
Email Me More info

Matt Youssef

Regional Vice President - Cleveland

As a General Manager with over 11 years of experience with Mercedes-Benz, Matt plays a major role in creating life-long positive memories through his commitment to world-class service.

Since joining Mercedes-Benz of North Olmsted in 2008, he has helped in achieving the Best of The Best award 12 times.
Land of the Pharaohs native, Matt now lives in Westlake and is a father of three, Hannah, Jenna and Adam. Outside of the office he enjoys cheering on the Cleveland Cavaliers and watching Barcelona fútbol games.
Doug Horner

General Sales Manager - New

(440) 716-2700
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Doug Horner

General Sales Manager - New
Ryan Cavanaugh

New Car Sales Manager

(440) 716-2700
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Ryan Cavanaugh

New Car Sales Manager
Mike Ryba

General Sales Manager-Used

(440) 716-2700
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Mike Ryba

General Sales Manager-Used
Adam Essa

Pre-Owned Sales Manager

(440) 716-2700
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Adam Essa

Pre-Owned Sales Manager
Ryan Frick

Service Director

(440) 716-2700
Email Me

Ryan Frick

Service Director

Finance

Andrew Conner

Business Manager-New

(440) 716-2700
Email Me More info

Andrew Conner

Business Manager-New
Steven Aylward

Business Manager-Used

4407162700
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Steven Aylward

Business Manager-Used
Joe Wisniewski

Business Manager-New

(440) 716-2700
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Joe Wisniewski

Business Manager-New

New Sales

Colin Cunningham

Senior Brand Consultant-New

(440) 716-2700
Email Me More info

Colin Cunningham

Senior Brand Consultant-New
Natalie Ippolito

Brand Consultant-New

(440) 716 2700
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Natalie Ippolito

Brand Consultant-New
Lorena Hetruc

Brand Consultant-New

440-716-2700
Email Me

Lorena Hetruc

Brand Consultant-New
Barry Sisler

Brand Consultant-New

(440) 716-2700
Email Me More info

Barry Sisler

Brand Consultant-New
Amy Souders

Brand Consultant-New

(440) 716-2700
Email Me

Amy Souders

Brand Consultant-New
Matt Paradis

Commercial Brand Consultant

4407162700
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Matt Paradis

Commercial Brand Consultant

Pre-Owned Sales

Amra Covic

Brand Consultant-Used

4407162700
Email Me

Amra Covic

Brand Consultant-Used
Genti Ukshini

Brand Consultant-Used

4407162700
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Genti Ukshini

Brand Consultant-Used
Don LaPorte

Brand Consultant-Used

(440) 716-2700
Email Me More info

Don LaPorte

Brand Consultant-Used
Brian Back

Brand Consultant-Used

4407162700
Email Me

Brian Back

Brand Consultant-Used
Wael Dalgan

Brand Consultant-Used

44071624700
Email Me

Wael Dalgan

Brand Consultant-Used

Service

Bryant Reinking

Assistant Service Manager, CPO

(440) 716-2700
Email Me

Bryant Reinking

Assistant Service Manager, CPO
Cody Shimell

Service Advisor

(440) 716-2700
Email Me

Cody Shimell

Service Advisor
Jeremy Zenk

Shop Foreman

(440) 716-2700

Jeremy Zenk

Shop Foreman
Stacey Narovec

Service Advisor

(440) 716-2700
Email Me

Stacey Narovec

Service Advisor
Sean Cinalli

Service Advisor

(440) 716-2700
Email Me

Sean Cinalli

Service Advisor
Anthony Esposito

Service Advisor

(440) 716-2700
Email Me

Anthony Esposito

Service Advisor
Brenda Godown

Service Advisor

(440) 716-2700

Brenda Godown

Service Advisor
Kevin Wagner

Service Advisor

440716270
Email Me

Kevin Wagner

Service Advisor
Hailey Cantrell

Fleet Manager

(440) 716-2700

Hailey Cantrell

Fleet Manager
Bill Allsopp

Master Certified Technician

(440) 716-2700

Bill Allsopp

Master Certified Technician
Sean Clark

Master Certified Technician

(440) 716-2700

Sean Clark

Master Certified Technician
Nate Conner

Master Certified Technician

(440) 716-2700

Nate Conner

Master Certified Technician
Aaron Gower

Master Certified Technician

(440) 716-2700

Aaron Gower

Master Certified Technician
Burim Qazimi

Master Certified Technician

(440) 716-2700

Burim Qazimi

Master Certified Technician
Dale Wallis

Master Certified Technician

(440) 716-2700

Dale Wallis

Master Certified Technician
Tim Zielinski

Master Certified Technician

(440) 716-2700

Tim Zielinski

Master Certified Technician
Tyler Glascoe

Star Certified Technician

(440) 716-2700

Tyler Glascoe

Star Certified Technician
James Hebb

Star Certified Technician

(440) 716-2700

James Hebb

Star Certified Technician
Allen Zakel

Star Certified Technician

(440) 716-2700

Allen Zakel

Star Certified Technician
Logan Gedeon

Certified Technician

(440) 716-2700

Logan Gedeon

Certified Technician
Patrick Hebb

Express Service Technician

(440) 716-2700

Patrick Hebb

Express Service Technician
Kylor Shook

Express Service Technician

(440) 716-2700

Kylor Shook

Express Service Technician
Kyle Rhinerson

Certified Technician

(440) 716-2700

Kyle Rhinerson

Certified Technician
Shawn Rusnak

Certified Technician

(440) 716-2700

Shawn Rusnak

Certified Technician
Rathey Herbawi

Sprinter Certified Technician

(440) 716-2700

Rathey Herbawi

Sprinter Certified Technician
Zoe Cyngier

Express Tech

(440) 716-2700
More info

Zoe Cyngier

Express Tech

Parts

Terry Deliman

Parts Advisor

(440) 716-2700
Email Me

Terry Deliman

Parts Advisor
Chris King

Parts Advisor

(440) 716-2700
Email Me

Chris King

Parts Advisor
Mike Renevitz

Parts Advisor

(440) 716-2700
Email Me

Mike Renevitz

Parts Advisor

Product Specialist

Angela Bradley

Delivery Specialist

4407162700
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Angela Bradley

Delivery Specialist
Destiny Smith

Product Specialist

4407162700
Email Me

Destiny Smith

Product Specialist
Aaron Kloss

Product Specialist

4407162700
Email Me

Aaron Kloss

Product Specialist
Samantha Behringer

Product Specialist

(440) 716-2700
Email Me

Samantha Behringer

Product Specialist

Internet Sales

Julia Twardzik

Internet Sales Manager

4407162700
Email Me

Julia Twardzik

Internet Sales Manager
Eric Colombo

Internet Sales

Email Me More info

Eric Colombo

Internet Sales
Jessica Caraballo

Internet Sales

4407162700
Email Me

Jessica Caraballo

Internet Sales
Anna Ivanytsky

Internet Sales

4407162700
Email Me

Anna Ivanytsky

Internet Sales
Catie Kopycinski

Internet Sales

4407162700
Email Me

Catie Kopycinski

Internet Sales

Business Development Center

Devon Nelson

Business Development Consultant

(440) 716-2700
Email Me

Devon Nelson

Business Development Consultant
Stephen Abbuhl

Business Development Consultant

4407162700
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Stephen Abbuhl

Business Development Consultant
Malik Dillard

Business Development Consultant

4407162700
Email Me

Malik Dillard

Business Development Consultant
Laura Harrison

Service Development Consultant

(440) 716-2700
Email Me

Laura Harrison

Service Development Consultant

Corporate Team

Terry Rafih

Chairman & CEO

(519) 979-1900
More info

Terry Rafih

Chairman & CEO

Hello, I am Terry Rafih.

I have been in the automotive industry since 1985. I am quite proud of my many accomplishments, as well as my team of truly dedicated, trained professionals. We are ready to assist each and every client with nothing short of excellent customer service at all times. The automotive industry is not only my business, but also my passion. I am married and have four children. I work “EIGHT DAYS A WEEK,” in order to maintain customer satisfaction beyond your expectations. I invite you to come see for yourself. If you would like to know more about me you may also browse my “RAFIH STYLE” magazine, which is available online.

“IF YOU’RE SATISFIED, TELL OTHERS… IF NOT, CALL TERRY RAFIH!”
Munawwar Ali

President

(519) 979-1900
Email Me

Munawwar Ali

President
Zeyad Rafih

Group Vice President

(519) 979-1900
Email Me

Zeyad Rafih

Group Vice President
Hamoody Rafih

Group Vice President, Sales

(519) 254-4303
Email Me

Hamoody Rafih

Group Vice President, Sales
Dilpreet Singh

Director of Marketing

(905) 459-1810
Email Me

Dilpreet Singh

Director of Marketing

SAVED VEHICLES

Meet Our Team at Mercedes-Benz of North Olmsted

Management

Matt Youssef

Regional Vice President - Cleveland

Matt Youssef

Regional Vice President - Cleveland

Doug Horner

General Sales Manager - New

Doug Horner

General Sales Manager - New

Ryan Cavanaugh

New Car Sales Manager

Ryan Cavanaugh

New Car Sales Manager

Mike Ryba

General Sales Manager-Used

Mike Ryba

General Sales Manager-Used

Adam Essa

Pre-Owned Sales Manager

Adam Essa

Pre-Owned Sales Manager

Ryan Frick

Service Director

Ryan Frick

Service Director

Finance

Andrew Conner

Business Manager-New

Andrew Conner

Business Manager-New

Steven Aylward

Business Manager-Used

Steven Aylward

Business Manager-Used

Joe Wisniewski

Business Manager-New

Joe Wisniewski

Business Manager-New

New Sales

Colin Cunningham

Senior Brand Consultant-New

Colin Cunningham

Senior Brand Consultant-New

Natalie Ippolito

Brand Consultant-New

Natalie Ippolito

Brand Consultant-New

Lorena Hetruc

Brand Consultant-New

Lorena Hetruc

Brand Consultant-New

Barry Sisler

Brand Consultant-New

Barry Sisler

Brand Consultant-New

Amy Souders

Brand Consultant-New

Amy Souders

Brand Consultant-New

Matt Paradis

Commercial Brand Consultant

Matt Paradis

Commercial Brand Consultant

Pre-Owned Sales

Amra Covic

Brand Consultant-Used

Amra Covic

Brand Consultant-Used

Genti Ukshini

Brand Consultant-Used

Genti Ukshini

Brand Consultant-Used

Don LaPorte

Brand Consultant-Used

Don LaPorte

Brand Consultant-Used

Brian Back

Brand Consultant-Used