Meet Our Team at Mercedes-Benz of North Olmsted

Management

  • Matt Youssef

    Matt Youssef

    VP of Operations

    (440) 716-2700
    Email Me More info
    Matt Youssef

    Matt Youssef

    VP of Operations

    As a General Manager with over 11 years of experience with Mercedes-Benz, Matt plays a major role in creating life-long positive memories through his commitment to world-class service.

    Since joining Mercedes-Benz of North Olmsted in 2008, he has helped in achieving the Best of The Best award 12 times.
    Land of the Pharaohs native, Matt now lives in Westlake and is a father of three, Hannah, Jenna and Adam. Outside of the office he enjoys cheering on the Cleveland Cavaliers and watching Barcelona fútbol games.

  • Doug Horner

    Doug Horner

    General Sales Manager - New

    (440) 716-2700
    Email Me More info
    Doug Horner

    Doug Horner

    General Sales Manager - New

  • Ryan Cavanaugh

    Ryan Cavanaugh

    New Car Sales Manager

    (440) 716-2700
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    Ryan Cavanaugh

    Ryan Cavanaugh

    New Car Sales Manager

  • Adam Essa

    Adam Essa

    Pre-Owned Sales Manager

    (440) 716-2700
    Email Me More info
    Adam Essa

    Adam Essa

    Pre-Owned Sales Manager

  • Ryan Frick

    Ryan Frick

    Service Director

    (440) 716-2700
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    Ryan Frick

    Ryan Frick

    Service Director

  • Mike Ryba

    Mike Ryba

    General Sales Manager-Used

    (440) 716-2700
    Email Me
    Mike Ryba

    Mike Ryba

    General Sales Manager-Used

Finance

  • Andrew Conner

    Andrew Conner

    Business Manager

    (440) 716-2700
    Email Me More info
    Andrew Conner

    Andrew Conner

    Business Manager

    https://youtu.be/BcS23DUewC8

  • Steven Aylward

    Steven Aylward

    Business Manager

    4407162700
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    Steven Aylward

    Steven Aylward

    Business Manager

New Sales

  • Colin Cunningham

    Colin Cunningham

    Brand Consultant

    (440) 716-2700
    Email Me More info
    Colin Cunningham

    Colin Cunningham

    Brand Consultant

  • Lorena Hetruc

    Lorena Hetruc

    Brand Consultant

    440-716-2700
    Email Me
    Lorena Hetruc

    Lorena Hetruc

    Brand Consultant

  • Barry Sisler

    Barry Sisler

    Brand Consultant

    (440) 716-2700
    Email Me More info
    Barry Sisler

    Barry Sisler

    Brand Consultant

    https://youtu.be/WU96zcFKfko

  • Joe Wisniewski

    Joe Wisniewski

    Brand Consultant

    (440) 716-2700
    Email Me More info
    Joe Wisniewski

    Joe Wisniewski

    Brand Consultant

  • Amy Souders

    Amy Souders

    Brand Consultant

    (440) 716-2700
    Email Me
    Amy Souders

    Amy Souders

    Brand Consultant

  • Matt  Paradis

    Matt Paradis

    Commercial Brand Consultant

    4407162700
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    Matt  Paradis

    Matt Paradis

    Commercial Brand Consultant

Pre-Owned Sales

  • Max Kovacs

    Max Kovacs

    Brand Consultant

    4407162700
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    Max Kovacs

    Max Kovacs

    Brand Consultant

  • Cassidy Pristov

    Cassidy Pristov

    Brand Consultant

    4407162700
    Email Me
    Cassidy Pristov

    Cassidy Pristov

    Brand Consultant

  • Amra Covic

    Amra Covic

    Brand Consultant

    4407162700
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    Amra Covic

    Amra Covic

    Brand Consultant

  • Genti Ukshini

    Genti Ukshini

    Brand Consultant

    4407162700
    Email Me More info
    Genti Ukshini

    Genti Ukshini

    Brand Consultant

  • Matt Martin

    Matt Martin

    Brand Consultant

    (440) 716-2700
    Email Me More info
    Matt Martin

    Matt Martin

    Brand Consultant

  • Don LaPorte

    Don LaPorte

    Brand Consultant

    (440) 716-2700
    Email Me More info
    Don LaPorte

    Don LaPorte

    Brand Consultant

Service

  • Bryant Reinking

    Bryant Reinking

    Assistant Service Manager, CPO

    (440) 716-2700
    Email Me
    Bryant Reinking

    Bryant Reinking

    Assistant Service Manager, CPO

  • Stacey Narovec

    Stacey Narovec

    Service Advisor

    (440) 716-2700
    Email Me
    Stacey Narovec

    Stacey Narovec

    Service Advisor

  • Sean Cinalli

    Sean Cinalli

    Service Advisor

    (440) 716-2700
    Email Me
    Sean Cinalli

    Sean Cinalli

    Service Advisor

  • Anthony Esposito

    Anthony Esposito

    Service Advisor

    (440) 716-2700
    Email Me
    Anthony Esposito

    Anthony Esposito

    Service Advisor

  • Cody Shimell

    Cody Shimell

    Service Advisor

    (440) 716-2700
    Email Me
    Cody Shimell

    Cody Shimell

    Service Advisor

  • Brenda Godown

    Brenda Godown

    Service Advisor

    (440) 716-2700
    Brenda Godown

    Brenda Godown

    Service Advisor

  • Kevin Wagner

    Kevin Wagner

    Service Advisor

    440716270
    Email Me
    Kevin Wagner

    Kevin Wagner

    Service Advisor

  • Hailey Cantrell

    Hailey Cantrell

    Fleet Manager

    (440) 716-2700
    Hailey Cantrell

    Hailey Cantrell

    Fleet Manager

  • Jeremy Zenk

    Jeremy Zenk

    Shop Foreman

    (440) 716-2700
    Jeremy Zenk

    Jeremy Zenk

    Shop Foreman

  • Bill Allsopp

    Bill Allsopp

    Master Certified Technician

    (440) 716-2700
    Bill Allsopp

    Bill Allsopp

    Master Certified Technician

  • Sean Clark

    Sean Clark

    Master Certified Technician

    (440) 716-2700
    Sean Clark

    Sean Clark

    Master Certified Technician

  • Nate Conner

    Nate Conner

    Master Certified Technician

    (440) 716-2700
    Nate Conner

    Nate Conner

    Master Certified Technician

  • Aaron Gower

    Aaron Gower

    Master Certified Technician

    (440) 716-2700
    Aaron Gower

    Aaron Gower

    Master Certified Technician

  • Burim Qazimi

    Burim Qazimi

    Master Certified Technician

    (440) 716-2700
    Burim Qazimi

    Burim Qazimi

    Master Certified Technician

  • Dale Wallis

    Dale Wallis

    Master Certified Technician

    (440) 716-2700
    Dale Wallis

    Dale Wallis

    Master Certified Technician

  • Tim Zielinski

    Tim Zielinski

    Master Certified Technician

    (440) 716-2700
    Tim Zielinski

    Tim Zielinski

    Master Certified Technician

  • Tyler Glascoe

    Tyler Glascoe

    Star Certified Technician

    (440) 716-2700
    Tyler Glascoe

    Tyler Glascoe

    Star Certified Technician

  • James Hebb

    James Hebb

    Star Certified Technician

    (440) 716-2700
    James Hebb

    James Hebb

    Star Certified Technician

  • Allen Zakel

    Allen Zakel

    Star Certified Technician

    (440) 716-2700
    Allen Zakel

    Allen Zakel

    Star Certified Technician

  • Logan Gedeon

    Logan Gedeon

    Certified Technician

    (440) 716-2700
    Logan Gedeon

    Logan Gedeon

    Certified Technician

  • Patrick Hebb

    Patrick Hebb

    Express Service Technician

    (440) 716-2700
    Patrick Hebb

    Patrick Hebb

    Express Service Technician

  • Kylor Shook

    Kylor Shook

    Express Service Technician

    (440) 716-2700
    Kylor Shook

    Kylor Shook

    Express Service Technician

  • Cody Smith

    Cody Smith

    Master Certified Technician

    (440) 716-2700
    Cody Smith

    Cody Smith

    Master Certified Technician

  • Kyle Rhinerson

    Kyle Rhinerson

    Certified Technician

    (440) 716-2700
    Kyle Rhinerson

    Kyle Rhinerson

    Certified Technician

  • Shawn Rusnak

    Shawn Rusnak

    Certified Technician

    (440) 716-2700
    Shawn Rusnak

    Shawn Rusnak

    Certified Technician

  • Rathey Herbawi

    Rathey Herbawi

    Sprinter Certified Technician

    (440) 716-2700
    Rathey Herbawi

    Rathey Herbawi

    Sprinter Certified Technician

  • Zoe Cyngier

    Zoe Cyngier

    Express Tech

    (440) 716-2700
    More info
    Zoe Cyngier

    Zoe Cyngier

    Express Tech

Parts

  • Terry Deliman

    Terry Deliman

    Parts Advisor

    (440) 716-2700
    Email Me
    Terry Deliman

    Terry Deliman

    Parts Advisor

  • Chris King

    Chris King

    Parts Advisor

    (440) 716-2700
    Email Me
    Chris King

    Chris King

    Parts Advisor

  • Mike Renevitz

    Mike Renevitz

    Parts Advisor

    (440) 716-2700
    Email Me
    Mike Renevitz

    Mike Renevitz

    Parts Advisor

  • Brian Wessel

    Brian Wessel

    Parts Advisor

    (440) 716-2700
    Email Me
    Brian Wessel

    Brian Wessel

    Parts Advisor

Product Specialist

  • Michaella Angelo

    Michaella Angelo

    Product Specialist

    4407162700
    Email Me More info
    Michaella Angelo

    Michaella Angelo

    Product Specialist

  • Max  Schmittle

    Max Schmittle

    Product Specialist

    4407162700
    Email Me More info
    Max  Schmittle

    Max Schmittle

    Product Specialist

  • Samantha Behringer

    Samantha Behringer

    Product Specialist

    (440) 716-2700
    Email Me
    Samantha Behringer

    Samantha Behringer

    Product Specialist

Internet Sales

  • Julia Twardzik

    Julia Twardzik

    Internet Sales

    4407162700
    Email Me
    Julia Twardzik

    Julia Twardzik

    Internet Sales

  • Natalie Ippolito

    Natalie Ippolito

    Internet Sales

    (440) 716 2700
    Email Me
    Natalie Ippolito

    Natalie Ippolito

    Internet Sales

  • Breanna Schwark

    Breanna Schwark

    Internet Sales

    (440) 716-2700
    Email Me
    Breanna Schwark

    Breanna Schwark

    Internet Sales

Business Development Center

  • Devon  Nelson

    Devon Nelson

    Business Development Consultant

    (440) 716-2700
    Email Me
    Devon  Nelson

    Devon Nelson

    Business Development Consultant

  • Laura Harrison

    Laura Harrison

    Service Development Consultant

    (440) 716-2700
    Email Me
    Laura Harrison

    Laura Harrison

    Service Development Consultant

Client Liaison

  • Sara Wheeler

    Sara Wheeler

    Client Liaison

    (440) 716-2700
    Sara Wheeler

    Sara Wheeler

    Client Liaison

  • Jeanette Klucar

    Jeanette Klucar

    Client Liaison

    (440) 716-2700
    Email Me
    Jeanette Klucar

    Jeanette Klucar

    Client Liaison

  • Makayla Martin

    Makayla Martin

    Client Liaison

    440) 716-2700
    Email Me
    Makayla Martin

    Makayla Martin

    Client Liaison

Corporate Team

  • Terry Rafih

    Terry Rafih

    Chairman & CEO

    (519) 979-1900
    More info
    Terry Rafih

    Terry Rafih

    Chairman & CEO

    Hello, I am Terry Rafih.

    I have been in the automotive industry since 1985. I am quite proud of my many accomplishments, as well as my team of truly dedicated, trained professionals. We are ready to assist each and every client with nothing short of excellent customer service at all times. The automotive industry is not only my business, but also my passion. I am married and have four children. I work “EIGHT DAYS A WEEK,” in order to maintain customer satisfaction beyond your expectations. I invite you to come see for yourself. If you would like to know more about me you may also browse my “RAFIH STYLE” magazine, which is available online.

    “IF YOU’RE SATISFIED, TELL OTHERS… IF NOT, CALL TERRY RAFIH!”

  • Munawwar Ali

    Munawwar Ali

    President

    (519) 979-1900
    Email Me
    Munawwar Ali

    Munawwar Ali

    President

  • Zeyad Rafih

    Zeyad Rafih

    VP of Fixed Operations

    (519) 979-1900
    Email Me
    Zeyad Rafih

    Zeyad Rafih

    VP of Fixed Operations

  • Hamoody Rafih

    Hamoody Rafih

    VP of Sales

    (519) 254-4303
    Email Me
    Hamoody Rafih

    Hamoody Rafih

    VP of Sales

  • Dilpreet Singh

    Dilpreet Singh

    Director of Marketing

    (440) 716-2700
    Email Me
    Dilpreet Singh

    Dilpreet Singh

    Director of Marketing

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Contact Us

(833) 969-0624

Call Now

28450 Lorain Rd • North Olmsted, OH 44070

Get Directions

Today's Hours:

Open Today! Sales: 9am-7pm

Open Today! Service: 8am-6pm

Mercedes-Benz of North Olmsted 41.4103091, -81.9371326.