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Meet Our Team at Mercedes-Benz of North Olmsted

Management

Matt Youssef

VP of Operations

(440) 716-2700
Email Me More info

Matt Youssef

VP of Operations

As a General Manager with over 11 years of experience with Mercedes-Benz, Matt plays a major role in creating life-long positive memories through his commitment to world-class service.

Since joining Mercedes-Benz of North Olmsted in 2008, he has helped in achieving the Best of The Best award 12 times.
Land of the Pharaohs native, Matt now lives in Westlake and is a father of three, Hannah, Jenna and Adam. Outside of the office he enjoys cheering on the Cleveland Cavaliers and watching Barcelona fútbol games.
Doug Horner

General Sales Manager - New

(440) 716-2700
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Doug Horner

General Sales Manager - New
Ryan Cavanaugh

New Car Sales Manager

(440) 716-2700
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Ryan Cavanaugh

New Car Sales Manager
Bill Schwark

General Sales Manager - CPO

(440) 716-2700
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Bill Schwark

General Sales Manager - CPO
Teddy Stout

Used Car Sales Manager

4407162700
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Teddy Stout

Used Car Sales Manager
Ryan Frick

Service Director

(440) 716-2700
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Ryan Frick

Service Director

Finance

Andrew Conner

Business Manager

(440) 716-2700
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Andrew Conner

Business Manager
Mike Ryba

Business Manager

(440) 716-2700
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Mike Ryba

Business Manager
Corey Shimell

Business Manager

(440) 716-2700
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Corey Shimell

Business Manager

New Sales

Colin Cunningham

Brand Consultant

4407162700
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Colin Cunningham

Brand Consultant
Barry Sisler

Brand Consultant

(440) 716-2700
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Barry Sisler

Brand Consultant
Max Kovacs

Brand Consultant

(440) 716-2700
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Max Kovacs

Brand Consultant
Matt Martin

Brand Consultant

(440) 716-2700
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Matt Martin

Brand Consultant
Joe Wisniewski

Brand Consultant

(440) 716-2700
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Joe Wisniewski

Brand Consultant
Matt Paradis

Commercial Brand Consultant

4407162700
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Matt Paradis

Commercial Brand Consultant

Pre-Owned Sales

Shawn Blum

Brand Consultant

(440) 716-2700
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Shawn Blum

Brand Consultant
Genti Ukshini

Brand Consultant

4407162700
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Genti Ukshini

Brand Consultant
Adam Essa

Brand Consultant

(440) 716-2700
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Adam Essa

Brand Consultant
Don LaPorte

Brand Consultant

(440) 716-2700
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Don LaPorte

Brand Consultant
Tom Finley

Brand Consultant

4407162700
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Tom Finley

Brand Consultant
Nick Sullo

Brand Consultant

440 716 2700
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Nick Sullo

Brand Consultant

Service

Sean Cinalli

Service Advisor

(440) 716-2700
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Sean Cinalli

Service Advisor
Anthony Esposito

Service Advisor

(440) 716-2700
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Anthony Esposito

Service Advisor
Stacey Narovec

Service Advisor

(440) 716-2700
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Stacey Narovec

Service Advisor
Bryant Reinking

Service Advisor

(440) 716-2700
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Bryant Reinking

Service Advisor
Cody Shimell

Service Advisor

(440) 716-2700
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Cody Shimell

Service Advisor
Hailey Cantrell

Fleet Manager

(440) 716-2700
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Hailey Cantrell

Fleet Manager
Sara Wheeler

Assistant Fleet Manager

(440) 716-2700
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Sara Wheeler

Assistant Fleet Manager
Jeremy Zenk

Shop Foreman

(440) 716-2700

Jeremy Zenk

Shop Foreman
Bill Allsopp

Master Certified Technician

(440) 716-2700

Bill Allsopp

Master Certified Technician
Sean Clark

Master Certified Technician

(440) 716-2700

Sean Clark

Master Certified Technician
Nate Conner

Master Certified Technician

(440) 716-2700

Nate Conner

Master Certified Technician
John Gibbons

Master Certified Technician

(440) 716-2700

John Gibbons

Master Certified Technician
Aaron Gower

Master Certified Technician

(440) 716-2700

Aaron Gower

Master Certified Technician
Burim Qazimi

Master Certified Technician

(440) 716-2700

Burim Qazimi

Master Certified Technician
Dale Wallis

Master Certified Technician

(440) 716-2700

Dale Wallis

Master Certified Technician
Tim Zielinski

Master Certified Technician

(440) 716-2700

Tim Zielinski

Master Certified Technician
Rey Galindo

Star Certified Technician

(440) 716-2700

Rey Galindo

Star Certified Technician
Tyler Glascoe

Star Certified Technician

(440) 716-2700

Tyler Glascoe

Star Certified Technician
James Hebb

Star Certified Technician

(440) 716-2700

James Hebb

Star Certified Technician
Allen Zakel

Star Certified Technician

(440) 716-2700

Allen Zakel

Star Certified Technician
Patrick Hebb

Express Service Technician

(440) 716-2700

Patrick Hebb

Express Service Technician
Kylor Shook

Express Service Technician

(440) 716-2700

Kylor Shook

Express Service Technician
Cody Smith

Master Certified Technician

(440) 716-2700

Cody Smith

Master Certified Technician
Bob Panzuto

Certified Technician

(440) 716-2700

Bob Panzuto

Certified Technician
Shawn Rusnak

Certified Technician

(440) 716-2700

Shawn Rusnak

Certified Technician
Daniel Bruce

Sprinter Certified Technician

(440) 716-2700

Daniel Bruce

Sprinter Certified Technician
Rathey Herbawi

Sprinter Certified Technician

(440) 716-2700

Rathey Herbawi

Sprinter Certified Technician

Parts

Terry Deliman

Parts Advisor

(440) 716-2700
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Terry Deliman

Parts Advisor
Anthony Keating

Parts Advisor

(440) 716-2700
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Anthony Keating

Parts Advisor
Chris King

Parts Advisor

(440) 716-2700
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Chris King

Parts Advisor
Mike Renevitz

Parts Advisor

(440) 716-2700
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Mike Renevitz

Parts Advisor
Brian Wessel

Parts Advisor

(440) 716-2700
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Brian Wessel

Parts Advisor

Product Specialist

Devon Nelson

Product Specialist

(440) 716-2700
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Devon Nelson

Product Specialist
Natalie Ippolito

Product Specialist

(440) 716 2700
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Natalie Ippolito

Product Specialist
Paul Gassman

Product Specialist

(440) 716-2700
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Paul Gassman

Product Specialist
Steve Rivera

Product Specialist

(440) 716-2700
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Steve Rivera

Product Specialist

Internet Sales

Lorena Hetruc

Internet Sales

440-716-2700
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Lorena Hetruc

Internet Sales
Kara Nieves

Internet Sales

(440) 716-2700
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Kara Nieves

Internet Sales
Breanna Schwark

Internet Sales

(440) 716-2700
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Breanna Schwark

Internet Sales
Amy Souders

Internet Sales

(440) 716-2700
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Amy Souders

Internet Sales

Business Development Center

Laura Harrison

Service BDC Consultant

(440) 716-2700
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Laura Harrison

Service BDC Consultant
Zoe Cyngier

Service BDC Consultant

(440) 716-2700
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Zoe Cyngier

Service BDC Consultant

Client Liaison

Suzie Hutter

Client Liaison

Liaison
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Suzie Hutter

Client Liaison
Jeanette Klucar

Client Liaison

(440) 716-2700
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Jeanette Klucar

Client Liaison
Makayla Martin

Client Liaison

440) 716-2700
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Makayla Martin

Client Liaison

Corporate Team

Terry Rafih

Chairman & CEO

(519) 979-1900
More info

Terry Rafih

Chairman & CEO

Hello, I am Terry Rafih.

I have been in the automotive industry since 1985. I am quite proud of my many accomplishments, as well as my team of truly dedicated, trained professionals. We are ready to assist each and every client with nothing short of excellent customer service at all times. The automotive industry is not only my business, but also my passion. I am married and have four children. I work “EIGHT DAYS A WEEK,” in order to maintain customer satisfaction beyond your expectations. I invite you to come see for yourself. If you would like to know more about me you may also browse my “RAFIH STYLE” magazine, which is available online.

“IF YOU’RE SATISFIED, TELL OTHERS… IF NOT, CALL TERRY RAFIH!”
Munawwar Ali

President

(519) 979-1900
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Munawwar Ali

President
Zeyad Rafih

VP of Fixed Operations

(519) 979-1900
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Zeyad Rafih

VP of Fixed Operations
Hamoody Rafih

VP of Sales

(519) 254-4303
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Hamoody Rafih

VP of Sales
Dilpreet Singh

Director of Marketing

(440) 716-2700
Email Me

Dilpreet Singh

Director of Marketing

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Schedule

Contact Us

(833) 969-0624

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28450 Lorain Rd • North Olmsted, OH 44070

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Today's Hours:

Sales: Closed

Service: Closed

Mercedes-Benz of North Olmsted 41.4103091, -81.9371326.