Customer Testimonials

We invite you to provide us with feedback about your visit to our dealership! Visit the links below to write a testimonial about your experience at Mercedes-Benz of North Olmsted. Your feedback helps us continue to ensure you have a great experience each time you vist our dealership

Give Us Your Feedback | Mercedes-Benz of North Olmsted

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Read What Our Customers Have To Say

– Review by Jim C.  Rating

“When buying a vehicle, I will only purchase from those that act with integrity and openness in communication. Shawn Blum and Mercedes-Benz of North Olmsted met those qualifications without hesitation or provocation. I would highly recommend this experience.”

– Review by Andrey S. Rating

“Brought in my GL 450 for service here. They did a wonderful job and the service was amazing. Huge thank you to Jack McGinty and Ryan Frick, as well Rafih Auto Group for taking care of the cost. Extremely satisfied with how well I was treated! Thank you! Bernie you have an amazing team working for you!”

– Review by Kay Rating

“We traveled to Ohio for a holiday weekend, and we found the car we purchased on line. We contacted Mercedes of North Olmsted by phone, and began negotiations of the vehicle we purchased. Barry Sisler professionally worked with us over the phone in conversation and via text minimizing the time we physically spent at the dealership. From the moment we arrived at the dealership, we were treated with exceptional service. Barry was very helpful and knowledgeable. He made the test drive to the purchase a very effortless, fun, and enjoyable experience. I would highly recommend working with Barry and Mercedes-Benz of North Olmsted.”

– Review by Pamela S. Rating

“Every experience at Mercedes-Benz North Olmsted continues to be outstanding which is why we are repeat customers. We appreciate the knowledgeable and efficient staff, the fair pricing, and the above and beyond superb customer service. Worth a mention is the beautiful showroom and waiting area with many amenities. Truly a 5 star experience every time we visit!”

– Review by Julie B. Rating

“Excellent service, extremely satisfied with the sales transaction and the customer service far exceeded my high expectations and unique request. Not only did I want a certified used car, I needed to have it adapted for my handicap. I met with Don LaPorte several times to identify the most appropriate car, test drive it, and find the right color and style. Don made many calls and sent emails, helping me coordinate adaptions with the aftermarket companies. Don ensured that I got the perfect car for me and the best possible deal. So easy and I get a Mercedes!”

Your Feedback is Very Important to Us

As part of Rafih Auto Group, customer satisfaction is our highest priority. Our professional & courteous staff is dedicated towards ensuring that your car buying experience at our dealership is enjoyable and worry-free.

At Mercedes-Benz of North Olmsted we offer a great selection of NEW & USED Mercedes-Benz models, including certified pre-owned inventory. We also provide vehicle financing options, service for all makes & models and a vehicle trade-in program.

If you have any questions or comments about the services we offer at Mercedes-Benz of North Olmsted, we encourage you to contact us today. Our professional staff is always striving to make your experience at our dealership a great one.